Frequently Asked Questions
Everything you need to know before your next outdoor adventure.
What are your shipping rates for heavy items like fishing rods and firearms?
Standard shipping rates apply to most tackle; however, oversized items like one-piece rods or heavy ammunition may incur additional freight charges calculated at checkout.
Can I purchase firearms or ammunition online?
Firearms and ammunition can be browsed online but must be collected in-store or shipped to a licensed dealer (LFD) in accordance with state and federal legislation.
What is your return policy for outdoor gear?
We offer a 30-day return policy for most unused items in original packaging. Please note that specialized safety equipment and electronics may have specific return conditions.
Do you offer spooling services for fishing reels purchased online?
Yes, we offer professional line spooling. You can select your preferred braid or monofilament as an add-on, and our experts will spool it before shipping your reel.
How can I track my order?
Once your order has been dispatched, you will receive a confirmation email containing a tracking number and a link to the carrier's website.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, Amex), PayPal, and interest-free finance options like Afterpay and ZipPay for eligible purchases.